Open order update – November 20th, 2015
Hi. This is an update on current Renderform.com orders. At this moment, orders are being worked and and shipped out. If you are waiting for an order to ship, and have not received an email confirmation, it mostly like has yet to ship out. At this point, there is nothing to worry about, as there are a lot of you still waiting. Once all orders have been shipped, a final update will be posted here and on the Facebook page that shipping has finished. At that time, if you did not receive a shipping confirmation, then it will be important for you to contact me.
At this time, I ask everyone who has had their shipping address changed since they placed their order, to email me directly at firstname.lastname@example.org. I am checking emails for each order as they go out, to make sure I catch any changes.
Please keep in mind, that Renderform is only a one man operation, and everything from start to finish for each individual order is taken care of by one person. With over 200 orders, thanks to the CW Stunticon accessories, this is a huge task. Especially with 85% of the orders containing multiple products and items. There are ways to have gotten everyone’s order out already, but that means sacrificing quality and other areas during production, which goes against the standard I’ve set for my products. It may seem like most Renderform products usually get delayed, but from initial announcement to getting them in hand to customers, its actually quicker then most factory produced 3rd party items.
In respect to all customers waiting for the current new items to be shipped, none of those products will be for sale at Botcon either at the Renderform booth, or Renderform and Friends after hours event.
As I will be away this coming week, communication will be slow, and I promise to catch up on all emails once I return back. So if you have any questions or concerns, please don’t hesitate to reply back, as I will go through them.
Lastly, PLEASE check your original Paypal payment to ensure the correct address was selected for shipping. I always ship to the address found in the Paypal payment for customers. If the address is not correct, please reply back with the correct address.
Thanks for your patience and support.